WHAT WE DO
The team at Staymate are your local Melbourne Airbnb management specialists.
Staymate will create and manage your listing and bookings, set the pricing, vet your guests, manage all guest communications (including out of hours guest support and services), organise all cleans and maintenance and everything in between!
All you need to do is hand us the keys and we’ll do the rest!
Staymate operates across inner city Melbourne. If you have a property available get in touch for a no-obligation chat and appraisal.
Our Services
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Staymate will manage the entire short term rental process for you – from listing creation to guest messages; housekeeping to pricing; and everything in between! The team at Staymate have every aspect of your Airbnb property covered.
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We will carefully create and curate your Airbnb listing with copy and photographs. We will continue to tweak and adjust the listing to keep up to date with any trends and ensure visibility in the search results.
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We handle all guest communications, from the initial enquiry right to checkout and anything beyond. We also provide a 24/7 emergency number for any guest emergencies (i.e., if they lock themselves out!)
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We are Airbnb experts. We will optimise your listing to attract guests, boost visibility and ensure your pricing is competitively priced for your local market. On top of this, Staymate offer the most competitive management fee in the industry
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We provide a full housekeeping service that includes hotel quality linen and towels, amenities and a thorough 5 star clean after every checkout!
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We perform regular spot checks and property inspections to ensure any maintenance issues that arise are brought to your attention and taken care of quickly and efficiently (not to mention cost effectively!).
Staymate make it easy to enjoy returns from your Airbnb property without any of the headaches.
“Nathan and James from Staymate looked after my AirBnb property the whole of 2021. They were incredible! I became a Superhost in super time. They use excellent cleaners who provide hotel quality service and cleanliness: fresh white hotel bed linen and towels and even a set of toiletries for each incoming guest.”
Sandra • Super Host